It is usually different bulbs, and in many instances they are 20 feet from the hub. Cookies help us deliver our Services. If you can screw in a bulb you can set up smart lights. 4.7 out of 5 stars 3,480. Download the Globe Suite™ app, connect your smart devices, and you’re ready to go. Check your phone settings. The option to change the name of either network is greyed out and so can not be edited. Which exact modem do you have? When the indicator light is blinking rapidly, your device is now ready to be paired. Useful to everyone, smart bulbs are the perfect start to home automation. Has anyone had this issue? $13.98 $ 13. Following up...now,via Gateway, found setting to disable 5G. ‎12-05-2019 By using our Services, you agree to our use of cookies.Learn More. But it is set up the same way, with the same name (ssid) for both 2.4 and 5. I removed the app and reinstalled it. LIFX bulb: turn off the lamp supplying power to the light via the switch, wait 5 seconds, and back on again. Message inbox memory should not be … I've reset everything, phone, router, bulb. I've changed my SSID name to be "more recognizable". Showing up as connected to ST and working. Globe Electric – The Creative Energy Company® since 1932. I removed the other bulbs so it's the only bulb. 2. Still not able to connect  (as I was able to pre-Ignite). (10.0.0.1 by default unless they have changed it since mine was setup)Login in the top left. If the plug is not flashing blue, then reset the device. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. Using Globe Electric smart bulbs and the GLOBE SUITE App, make your lights work for you. This is also true later on if after pairing you move the light out of Wi-Fi range, it will not be able to connect well. 11:31 PM Once that is done try connecting the bulb to that network. I called Cogeco and they said they lowered all the restrictions on my modem so it should connect. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Do NOT tap on Discover devices yet. Tap is a totally wireless and battery-less remote that doesn't need to be hooked into your homes power wiring, it's self-powering, and can be carried or placed anywhere convenient, including stuck on a wall. Hold on the power button for 5 seconds and then release. But if a device only had 2.4 capabilities, it still should see it, and be only seeing the 2.4 connection.I have the Ignite modem, but with the Eero mesh pods. (they can reset password, etc). Click on Authorize. There should be a way to do it, but will vary from one to another modem. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . Solved! Changed the location and room as needed. 3. 04:51 PM Enable Band Steering Using the MyWiFi App, How to Bridge your Hitron CODA 4582 Modem, How to Reset your Modem to Factory Settings. Globe Suite App - How to Configure your Globe Smart Bulb with AP Mode Please edit the settings for the 2.4G and change the name of the 2.4G network to something different from the 5G network. Click on Lighting. ... our devices can easily be set-up for voice control, letting you dim your lights, turn on appliances, and so much more as soon as you say the word. Get it as soon as Thu, Jan 7. FEIT requires connection over 2.4GHz but I'm unable to connect my iPhone to the 2.4GHz because i'm unable to find or set or configure a 2.4GHz SSID on my ORBI router. Click on the cross(X) in top left of screen. Having a Smart home has never been so easy! Hello all - I have read and read about this topic but I still have not solved my issue so here goes. Make sure your plug is flashing blue around the On/Off button before you set it up. Select the Globe Suite™ App to begin the integration. 4. Go to Solution. Ensure your phone is connected to a 2.4 GHz Wi-Fi. In the same section where you disabled the 5G network, you are able to modify the SSID or network name. Step 1: Launch the Google Home App. Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. Having a Smart home has never been so easy! If the bulb is too far away, it cannot connect. ‎12-05-2019 You can group items by room to control multiple devices at once, for example: “OK Google, turn on the dining room.” To get started, pair your Globe Suite™ APP in the Google Home APP. For EZ & AP , when it stopped blinking I thought that it … Just ask! Enter your Globe Suite credentials. Step 2: Tap the “Add” button under “Home” and tap “Set up device”. Ignite setup lists both 2.4G & 5G. Honestly, globe suite has been terrible. Use it to control your smart home from the palm of your hand, anywhere in the world. G40 Replacement Light Bulbs 5W Clear Globe Bulb fits E12 C7 Candelabra Screw Base Sockets, 1.5 Inch Dimmable Light Bulbs for Indoor Outdoor Patio Decor, Pack of 25. The serial number is printed on the bottom part of the hue bulb. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. Instead … Tap on Help icon (question mark) on top right corner. FREE Shipping on orders over $25 shipped by Amazon. I have two products connected to your Globe Suite App on iOS. If so, you will need to replace the socket. Less commonly, a light bulb socket may go bad. Seem like you're home when you're not by having lights … Smart bulb makers should also be making compatible smart wall switches similar to the Lutron Caséta system and especially the Philips Hue Tap ($49.95). Make sure airplane mode is turned off. I have even tried the Gennie smart lights and they also won't connect. I'm just not sure what to do. 04:53 PM, Would need a little more info.WHERE are you looking to change it?If your trying to change it in the MODEM setting page on the modem itself, I think thats locked out now, and is under the ignitewifi app/page?Not 100% sure on the process with the newer pods.. i would assume they are driven by the same settings as above.If you have the Eero wifi pods, the settings and name is set via the Eero app. Has anyone been able to setup FEIT wifi bulbs? by I have almost 100 bulbs in this house, about 55 or so are Osram lightify Tunable White LED Flood. Globe Electric – The Creative Energy Company® since 1932. WiFi connection issues. NOTE: Globe Suite devices only support 2.4 GHz Wi-Fi networks, however once connected you can use any available network—even cellular data networks—to control your Globe Suite devices from anywhere. To reset the Plug, Press in the On/Off switch on the side and hold for 5 seconds. Click on Next. Ignite setup lists both 2.4G & 5G.I can not find any way of temporarily disabling 5G for the initial connection process.Any ideas? Google Home mini unit does connect ok with Ignite. Simply download the Globe Suite™ APP to get started. Step 4: Enter your Globe Suite™ username/password and tap “Authorize”. Step 3: Tap “Have something already set up?” and search for “Globe Suite” in the search bar. The connection has been lost to your globe bulbs. Model No. I have daily occurrences of 3 to 5 Osram bulbs going “offline”. The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on.. 2. Connecting a smart bulb and smart plug to the new ... That's what we're here for! You can group items by room to control multiple devices at once, for example: “Alexa, turn on the dining room.” To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. It's disappointing to hear that you are unable to get your smart bulb connected to your Ignite TV modem like you were able to on the previous modem. - edited When it’s working you will see a success message and your devices listed (but at the moment the list will be blank). You have to attempt these light bulbs at least ten times for them actually to connect and register. In the meantime, try not having a seizure with the constant flashing lights. This could be on the switch itself, at the circuit breaker panel, or in a pass-through wire connection in the wall box or ceiling box. 1. User should be 'admin' and the password, most likely whatever they set up your wifi password to.Go to the Gateway section, then expand Connection, and then to Wi-Fi.It should show the two wireless networks there.Now.. if both are listed the same name, you will only see one ever on a device and it will usually pick the stronger of the two, to connect to. With your newly re introduced Smartthings integration from your globe suite app. ‎08-18-2019 Can't find what you're looking for? You would have to log into your modem. Globe Smart Bulb Not Connecting. 1 - Check that the lamp or bulb is within Wi-Fi range. Click on Link Now. I'm trying to connect to my FEIT IoT wifi bulb using my iPhone. Enter serial number of the hue bulb you’re trying to connect. I have a V2 hub. - last edited on Solved! RogersZia. All my 2.4 only home automation devices are able to connect just fine.If you are having issues loging into your modem, you may have to give tech support a call to have help loging into it. Spend the extra money and get Phillips or GE. ‎08-18-2019 After reset, tried reconnecting Globe smart bulbs with 2.4G . Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. Use “Add device” to add the plug. My plan is to have 3 but I wanted to connect at least one first. All of the bulbs are having the same issue and when I try to connect they stop flashing between 1 - 10% but the phone doesn't show its connected. 11:41 PM Connecting a smart bulb and smart plug to the new ignite wifi, Re: Connecting a smart bulb and smart plug to the new ignite wifi. Globe retrofit led downlighting. On this page now, Tap on RESET PHILIPS HUE LIGHT link under Connect Lights subheading on the page. Thank you...that was helpfull.I found it was necessary to delete and reinstall the device app for some of the devices before they would connect. Let us know if this resolves the issues with the smart bulb connecting to 2.4G. I'm trying to install 1 light bulb into a ceiling fan. Go next to the bulb or lamp with your mobile, and check that you are well connected to Wi-Fi. That’s not all; you can also ask your Google Assistant to dim your smart bulbs, change their color temperature, and change their color (if applicable). Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite.Google Home mini unit does connect ok with Ignite.Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. I've tried connecting in AP mode and the regular mode. Globe Smart Plugs: Power on the device. Interent Connection – This should be a constant blue when connected to the internet. I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. I also have two Globe led bulbs that are working in the Globe Suite app. Turn OFF after 10 seconds and then turn power ON. You can connect your Alexa device to lights in your house, and use your Alexa device to control basic on and off functions, brightness dimming, and for bulbs with the capability, color changing. I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. Simply download the Globe Suite™ APP to get started. It can be helpful to isolate your phone or tablet to WiFi, and disable mobile data. That’s not all; you can also ask your Amazon Alexa to dim your smart bulbs, change their color temperature, and change their color (if applicable). for my Ignite Router is TG3482ER3(Unit does not show name-'Made in China') G.Search suggests it is Arris TG3482ER3 'also known as XB6'.Logged in to router Gateway but can't find setting for selecting 2.4/5G. I've changed my SSID name to be "more recognizable". But they both brands of lights will connect to my phone as a hot spot. The goal of the Rogers Community is to help you find answers on everything Rogers. I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs.. 3. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. I've reset everything, phone, router, bulb. No hub required. I've tried connecting in AP mode and the regular mode. By far the most common problem is a loose wire connection at the switch itself, which is subject to constant on-off usage. 98. Message Center number should be +639170000130. Unless something was set up weird with your router when the person set it up..It should have BOTH. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. If it is successful, modify the name of the 5G network to match the 2.4G network to ensure band steering is enabled. It seems the router wants to connect things on 5ghz. If this does not work, a hardware reset can help. Scroll down to Globe Suite and select it. 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To constant on-off usage the Gennie smart lights light is blinking rapidly, your device is now to... So easy screw in a bulb you ’ re ready to go read and read about this but. Lights will connect to my FEIT IoT wifi bulb using my iPhone step 4: Enter Globe...