Timbuk2 delivers on their Timbuk2 Especial Tres Backpack, literally. You have to pay $25! I will likely need to research a new company. 4.7 out of 5 stars 3,721. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. Timbuk2 The Parkside-Midway color. for the right to mail them your bag. The 2020 Metro L is now Brompton’s largest bag in their Metro line … 00. Great bags and you can’t beat the warranty. 37. There are also a lot of holes in it all over the place and the other strap also is starting to split. I just sent them an email. Made with premium, durable fabrics, our laptop backpacks keep your devices safe while giving you access when you need it. FREE SHIPPING & LIFETIME WARRANTY. Timbuk2 makes messenger bags, backpacks, laptop bags and duffel bags. Will admit that their current bags don't seem to be made quite as well, but the differences are minor enough that I'd be surprised if they don't last a long time. Shop Timbuk2 laptop backpacks for devices up to 17 inches. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. Timbuk2 is a San Francisco-based backpack company whose purpose is “urban progress by design”; from their website: Better products. FREE SHIPPING & LIFETIME WARRANTY. Once they replaced the entire lining (and velcro) totally free. They'll even do custom stitching. The warranty does not cover normal wear and tear, problems with fit or sandals that have been worn past the point of repair. Something like $50+shipping up front to even send the bag in for a warranty claim. I just don't think this actually happened to you. It was old then. Top quality, great selection and expert advice. It fits a 13″ laptop and also includes a removable stabilizer strap for added stability on the go. We liked almost everything about the bag, from the small niknak pockets to the large rolltop. Timbuk2's Lifetime Warranty Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. **Reminder:** Please use the search function before making a request. $109.00 $ 109. I have a smallish messenger bag that's 9 years old. I still use one that my dad took backpacking around Australia in the early 1970s. Get it as soon as Thu, Jan 14. Sincerely, The Timbuk2 Medical Team www.Timbuk2.com warranty@Timbuk2.com. Ideally, you would take it in to a T2 store, in which case you would be looking at a week or two tops to get your credit. No additional programming or vehicle modification is needed. That said though, I can't really trust that the leather details of most mass produced bags will hold up over time, even if it seems like decent quality leather at the start. I looking for a carry-on backpack and pack that i will use to walk with around town when I travel. I have experience with many, but not all, of the companies on this list. Issues caused by normal wear and tear, abuse and cosmetic damage are not covered. Cool color options. Free Shipping and Lifetime Warranty. This is your one-stop shop for all things questions, broken, or stressful. Brompton Metro L Messenger Bag. They have completely sold out as a company. The new bag has been delightful to carry. Timbuk2's Lifetime Warranty Timbuk2 bags have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. The bag has an ambidextrous shoulder strap with a quick-release buckle, as well as a side entry pocket and magnetic buckles on the flap to help you easily access gear. To me it would be better to have no lifetime warranty policy than to have one that is so off putting right out of the gate. I have recommended Timbuk2 because of their quality before but it seems to be gone. Timbuk2's cross-body work & laptop messenger bags combine style and function. Most of my information comes from reading company warranty information, independent product reviews, and the good folks on Reddit. As a military-inspired backpack, the Timbuk2 Rogue stands out for its minimalistic elements and utilitarian focus. Replacement warranty is first 90 days only. The Best Laptop Backpacks for 2020. It’s not pretty, but I’ve used a dickies messenger bag for almost 14 years now. I will likely need to research a new company. On multiple tours, thrown in the back of my truck a few times a week, still works and looks great. I've had mine for 5 years and other than a stain I let set in it looks new. The warranty is only valid for products purchased directly … Nothing short of great Customer Service, that. I was surprised that's it's not even YKK. Lifetime warranty. Who knows! It is still very comfortable, with the typical, highly functional stabilizing cross strap specific to … And its lifetime warranty is a welcome bonus too. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. Some cables may have an extended warranty, you can find the exact warranty time on the online product page or on the item's invoice.) Velcro on his pockets are a little less probably, but they do repairs too iirc. No tears or popped stitches. I bought one of their bags from a 3rd party retailer, and then contacted Timbuktu CS because I'm very tall and the strap on the bag was a bit short to my liking. 6 Best TimBuk2 Backpacks Reviewed If you want to buy a Timbuk2 backpack, read these Timbuk2 backpack reviews to find out which backpack is best for you and your specific daily needs. New comments cannot be posted and votes cannot be cast, More posts from the BuyItForLife community, For practical, durable and quality made products that are made to last. THAT, my friends, is some customer service on top of quality. That photo is my bag after only 6 months - the strap is completely ripped in half. Write a review on Timbuk2 or ask a question. Has anyone dealt with timbuk2 on their warranty work? And made in the USA. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. Timbuk2 Lifetime Warranty. I have had it repaired twice, both times free of charge. TIMBUK2 Classic Messenger Bag - Durable, Water-Resistant, fits 13", 15", 17" Laptop. I just got the command messenger bag and so far so good, hopefully it stays that way. Reading their site, it seems like hassle. Not worth trying their warranty with those limitations. If there's an actual T2 store near you, go there. Timbuk2 is a San Francisco original, founded over 25 years ago by bike messenger Rob Honeycutt in a garage in the city's Mission District. Shop for Timbuk2 at REI. I tried contacting them through their website. The Mission Statement: http://www.reddit.com/r/BuyItForLife/comments/jtjuz/bi4l_mission_statement_rules_etc/, Press J to jump to the feed. It is a magnificently designed messenger bag for someone who travels frequently with their laptop, tablet, and various electronics. They sent me a piece of webbing. **Reminder:** Please use the search function before making a request. The company offers a limited lifetime warranty on its sandals, which have received high praise from devoted outdoorsmen and women. Most Timbuk2 bags are covered by a warranty that guarantees repairs and assistance as needed. That's when it gets fun! both have warranty. They don't charge you unless the bag is a) repairable but b) not covered by warranty. Cookies help us deliver our Services. I received an automatic response that says it will be about two weeks before they get back to me and that's without them looking into the issue. Wow, sorry to hear that but thanks for posting this. The bag is quite flexible and offers minimal laptop protection, so it's important to be careful when setting it down and storing it with your laptop inside. I was particularly attracted to the simplicity of the Timbuk2, and the rollover flap which it seemed would perhaps shed water better than the Osprey. A friend of mine has had his probably 10 years and it's his daily bag and still looks good. Most of the time it's just laminate that looks good for the first few months and starts deteriorating. Timbuk2 offers a lifetime warranty on products and they are willing to perform the necessary repairs needed on older bags, so that their brand is recognized everywhere for being of such a high quality. 100% Satisfaction Guarantee. So what are you supposed to do for 2 months without a bad you used everyday? Get an osprey backpack. $149.00 $ 149. or. The Timbuk2 Command wins our Top Pick for Business Use. How busy could they be that they couldn't respond for two weeks.? I think it’s a finely tuned piece of luggage. 5. Timbuk2 Especial Tres Backpack – Overall Impression. Not as stylish but so far it's no damage, and the brand isn't even considered especially durable. An external 5A BEC module is also included in this unique combo. Our warranty is valid only when the Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com.au or one of our brick-and-mortar retail stores) or through an Authorised Reseller. MSRP is upwards of $220, but you can typically find it for $175 and under. The Carl Friedrik Palissy is currently sold out, however it is possible to pre-order the briefcase, with a planned ship date of January 22, 2021. Novak has released a brushless system that is designed for the Axial Wraith crawler. The Timbuk2 has a lifetime warranty—but it doesn’t cover wear and tear. Timbuk2. Item Warranty Period (Months) Cables: 18 or lifetime (The standard warranty period for our cables is 18 months. But keep in mind that this warranty doesn't cover lost or stolen items, normal wear and tear, improper care, combat damage, non-standard usage or negligence. It seems it was only held together by that cheap black film you see on it. Better communities. Better cities. Shame on TIMBUK2- almost lasted me 1.5 years but bit the dust. ... help Reddit App Reddit coins Reddit premium Reddit … I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. I also just had a bad experience with their warranty department, they don't stand by their products. Every single Timbuk2 backpack comes with a lifetime warranty, so you don’t need to worry about your new backpack breaking any time soon. will carry the usual, snacks, phone battery, gifts i buy, maybe a hoodie etc. I've got an older made-in-the-US Timbuk2 bag that ripped the shoulder strap off a year ago after probably 20+miles of bike riding over the years. Been using a chrome daily for years as a work bag. Updated December 1, 2020. By using our Services or clicking I agree, you agree to our use of cookies. My wallet is a Timbuk2 I got for Christmas one year five or so years ago, made in China, but the fabric is big and thick and I've had no issues with it other than the plastic covering the driver's license window yellowing. If you want to return or exchange your recent Timbuk2 purchase, you can do so within 30 days of the original purchase date. I've only ever had great service. I also just had a bad experience with their warranty department, they don't stand by their products. Your adventuresome bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship, not including normal wear and tear, abuse and cosmetic damage. The Tres is a fantastic backpack and will keep your stuff dry should you get caught in a raging storm or just a passing shower. You know that the $25 fee is just a hold, right? Cookies help us deliver our Services. Press question mark to learn the rest of the keyboard shortcuts. With so many laptop backpacks available, it’s hard to know which one fits your lifestyle best. I'm pissed that I read tons of comments from people saying they brought it into the store and things were replaced no problem - that's all gone now. Our warranty is valid only when an eligible Timbuk2 product is purchased through Timbuk2 directly (via timbuk2.com or one of our brick-and-mortar retail stores) or through an Authorized Reseller. If you're looking for a bag that's gonna work for you for a long, long time - take a minute to look at this company. You should be credited for a new bag, as the zipper on a carry-on can't be fixed. I feel that you often get what you pay for. The fact I paid $200+ for it really pisses me off. Contact Timbuk2 customer service. This one: https://www.timbuk2.com/proof-laptop-messenger-bag/479-4-2000.html?category=messenger-bags. I tired again and got an automated email, but never found out if they could fix my problem. Get FREE SHIPPING with $50 minimum purchase. Then they decide if it's warranty covered (you know, something a photo can show just fine) and you twiddle your thumbs for 2 months waiting to get it back (IF it was covered). By using our Services or clicking I agree, you agree to our use of cookies. FREE Shipping by Amazon. I've got a carry on bag that the zipper broke on. Like the Timbuk2, the Aer bag offers a lifetime warranty that should cover any defects in the Day Pack 2’s material or workmanship (though not, obviously, wear and tear). Just bounced this question off someone who worked for T2. That’s pretty inexcusable for the cost of that thing. Your bag from Timbuk2 is guaranteed with a lifetime warranty for quality and craftsmanship. After that it becomes a repair warranty, as it's always been. Designed with today’s tech needs in mind. 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